Privacy Policy

1. Introduction

SkinAware ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application for tracking dermatillomania episodes.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and display name
• Health Data: Episode logs (picking/resistance events), triggers, body parts, severity ratings, personal notes
• Progress Photos: Images you capture to document healing progress
• Subscription Data: Payment information (processed through app stores and RevenueCat)

2.2 Automatically Collected Information

• App usage analytics and crash reports
• Device information (model, OS version)
• Performance data for app improvement

3. How We Use Your Information

• Provide core app functionality (episode tracking, progress insights)
• Sync data across your devices
• Process subscription payments
• Send notifications (when enabled)
• Improve app performance and add features
• Provide customer support

4. Camera Permission

Why we need it: Camera access allows you to take progress photos documenting your healing journey.

How we protect your photos:

• Photos are stored locally on your device only
• Never automatically uploaded to our servers
• Only accessible within the SkinAware app
• You have complete control - delete anytime
• No facial recognition or analysis performed

5. Data Storage and Security

• Local Storage: Photos and sensitive data stored on your device
• Cloud Sync: Episode data backed up to secure Appwrite servers (Frankfurt, Germany)
• Encryption: All data transmission uses TLS encryption
• Access Controls: Strict authentication required for all data access

6. Third-Party Services

We use these services to provide our functionality:

• Appwrite: Secure data storage and authentication
• RevenueCat: Subscription management and payment processing
• Google Play Services/Apple App Store: App distribution and payments
• Expo: App development and deployment platform

7. Your Privacy Rights

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Data Portability: Export your data
• Withdraw Consent: Opt out of data processing
• Object: Object to certain data processing

8. Data Retention

We retain your data while your account is active. Upon account deletion, all associated data is permanently removed within 30 days.

9. International Transfers

Your data may be stored on servers in Germany (EU). We ensure adequate protection for any international data transfers.

10. Children's Privacy

SkinAware is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.

11. Medical Disclaimer

SkinAware is a wellness tracking tool and is not intended as medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical concerns.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or to exercise your rights:

Email: linus@skinawareapp.com

Response Time: We respond to privacy requests within 30 days